itZme
New member
Hi, I had one of the first 6025's and was pleased with the performance. I had the tabs break on it and got a replacement for that. (thanks Roger) Then I thought I would get a couple more for my other tanks and got 2 more 6025. They are only a few months old and I have been very careful to not bump them because of the tabs breaking on my other one. In the last few weeks the arms of the "C" brackets have broken on the 2 new ones and the tabs broke on the original again.
They were not bumped or anything. they were just running there and the next time I looked in the tanks they were flopping around and the plastic was on the sandbed. The weird thing is that it was 2 different tanks and 2 different pumps that did the same thing within days of each other.
I am including a pic so you can see that they both broke in the same spot and it may be an issue you didn't know about. I will PM about replacements but I wanted to post so that others may have the same problem it will be addressed and answered here for them to research.
I am not mad, just want to make you aware of it. I know there will be no problem getting them fixed as any Tunze product I have ever needed worked on was done in a timely and friendly manner. Great service and a great company!
Thanks,
-- Kevin
They were not bumped or anything. they were just running there and the next time I looked in the tanks they were flopping around and the plastic was on the sandbed. The weird thing is that it was 2 different tanks and 2 different pumps that did the same thing within days of each other.
I am including a pic so you can see that they both broke in the same spot and it may be an issue you didn't know about. I will PM about replacements but I wanted to post so that others may have the same problem it will be addressed and answered here for them to research.
I am not mad, just want to make you aware of it. I know there will be no problem getting them fixed as any Tunze product I have ever needed worked on was done in a timely and friendly manner. Great service and a great company!
Thanks,
-- Kevin