Order #607849

[sbeason]

All,

I was checking to see why my package wasn't delivered today and the tracking shows it was sent back to you guys because the package was damaged and is now held at the UPS facility in Indy.

Let me know when and how this will be reshipped. Thanks for your continued great customer support.

Thanks again, Steve

 

[Jeremy B.]

Hi Steve,

Sorry for the issue. We're working on it right now and will be in touch with you shortly.

 

[degibson84]

I think this should have been communicated through email directly to them. this is not an issue with the vendor but with the shipping company.

 

[sbeason]

Thanks again to the great customer service at PA......everything is fixed and back on track. Another one of the many reasons that you will continue to get my business.

Thanks, Steve

 

[Jeremy B.]

Sorry I didn't see your message until later in the day, I didn't get a chance to get in our forum here much yesterday. Glad we got it taken care of for you!