osmolator wont prime

[scott11]

My topoff container ran dry this week and I assume the pump auto shut off after running for too long. Now I cant get the pump to prime. Its starts up, but does not pump anything. It the white wheel on the bottom intended to spin? Mine in not. It makes a ton of noise like it is trying to pump, but it does not suck any water.

Any suggestions or is it done from running dry?

 

[rvitko]

The pump should not be harmed by running dry within the 10 minute time limit of the controller. If it is less than 2 years old we would replace it under warranty, email me your receipt- Tunze at sbcglobal dot net

 

[scott11]

Its out of warranty. Just purchase a new one, but would like to repair if it just sticking or something.

Does the visible white piece spin, or no? Any ideas? I will try soaking in vinegar, but its only been in RO water and was fine 2 days ago.

 

[rvitko]

Yes, it should spin, it sounds like it stripped out so the motor turns without turning the impeller. As a temporary fix a drop of superglue at the tip of the shaft where it comes through the impeller may get you running for a few days.

 

[scott11]

That has to be it. The motor sounds like its spinning too fast, as if there is no resistance. Ill try that out, but I dont remember seeing the shaft, only the white impeller. Its an older model, but know that I think I know the problem, Ill play with it.

 

[jayblock]

Have you tried to raise the head pressure by opening up the control box and turning the little red dial? If not give it a shot

 

[scott11]

Its not the pressure, I took the supply line off, and its not pushing any water at all, no suction, no output. Impeller is just not spinning

 

[rvitko]

Just keep in mind these pumps usually last 2-3 years and they are readily available and reasonably priced, they should be just under $25. Part 5000.020. Any fix will be temporary.

 

[scott11]

I agree, I have been using them for about 10 years, and probably gone through 5 pumps. I have already ordered a new one, and would just like to repair this for a backup, if needed.