I recived my order from Marine Depot yesterday and one of the items was a 36" PFO Parallel Reflector. The holes where the mogul sockets mount are just open holes. I was under the assumption that covering came with these. I called customer service and was told they don't come with the reflector and are not available. Why does the PFO website show these with the reflector?
Also, how long does it normally take for an item to be drop shipped from the manufacturer? I'm supposed to be recieving a mogul socket directly from PFO.
On a different rant, maybe you should switch to FedEx or not put fragile on boxes going via UPS. My box was torn and crushed. The reflector had a huge dent in the side of it (which I was able to push back out some) and all four corners were curled. I've straightened them to the best of my ability but I was pi$$ed at the delivery.
Other than that, the shipping was extremelly fast, I recieved and email stating the mogul would be drop shipped and it took me about 10 min. to cut through all the bubble wrap:eek2: I will do business with you again, but I was rather stumped about the reflector socket coverings
Keep up the good work guys:smokin:
Also, how long does it normally take for an item to be drop shipped from the manufacturer? I'm supposed to be recieving a mogul socket directly from PFO.
On a different rant, maybe you should switch to FedEx or not put fragile on boxes going via UPS. My box was torn and crushed. The reflector had a huge dent in the side of it (which I was able to push back out some) and all four corners were curled. I've straightened them to the best of my ability but I was pi$$ed at the delivery.
Other than that, the shipping was extremelly fast, I recieved and email stating the mogul would be drop shipped and it took me about 10 min. to cut through all the bubble wrap:eek2: I will do business with you again, but I was rather stumped about the reflector socket coverings
Keep up the good work guys:smokin:
