Pods Alive?

[bidny]

Hello,

How can I tell if the pods that I ordered arrived alive?

I can see the Zoo2 Pseudocyclops swimming around in their container.

However, when I shine a flashlight under both my Zoo2 Tisbe biminiensis and DT's Live Marine Copepods, I don't see a single thing moving.

I see what appears to be small flecks, but I have been looking at them for quite some time without seeing any of the small flecks move.

Thanks,
-Steve

 

[Jeremy B.]

Hi Steve,

They are very small, however they should be just fine. The small flecks are up in the water column, correct?

 

[bidny]

Hey Jeremy,

Unfortunately, they are not. They are laying on the bottom of the jar, not moving in both the Zoo2 Tisbe biminiensis and DT's Live Marine Copepods.

 

[Jeremy B.]

Hey Steve,

We'll get these either refunded or replaced for you, whichever you would prefer. Shoot me an email to jeremy@premiumaquatics.com and I'll get you taken care of.

Thanks,
Jeremy

 

[bidny]

Wow...that's amazing. Thanks, Jeremy! I'll shoot you an e-mail.

 

[bidny]

I wanted to thank Jeremy and Luke at Premium Aquatics for coming through for me. They replaced my dead pods and even worked around my schedule.

Thank you for being a great company!