I have recently began purchasing equipment for a 30g I am setting up and as always placed my orders with the excellent staff at MD. On 2 occasions in the last 30 days, I ordered some pieces of equipment, had them shipped and then made changes to my setup which required something different. On both occasions, I paid out of my pocket for the return shipping and a small restocking fee. One of the things I returned was a chiller, why you ask? It's not important why but I got a different brand (again ordered from MD) that better suited my needs. The return shipping and restock fee for the chiller alone was $55. Am I mad? No way. I wouldn't ask them to flip the bill for a choice that I made. Thats how e-commerce works. I just wanted to share this little tidbit of information with my fellow reefers on RC. And to all of the staff at MD, thank you! It is a pleaure to do business with you.
75reef
75reef