Recent Order

[sjj729]

Hello,

I placed an order from LA on 3-4-08. It consisted of varioius inverts, leather coral, starcki damsel, and a nano polyp frag pack. Everything came packed very well and everything except for the polyp frag pack is doing great. I sent an email yesterday to customerservice@liveaquaria.com letting them know that 3/5 of the polyp frags did not make it. I have not received a response so I resent it today. I still have not received a response. Could you forward this to the appropriate person.

Thanks,

Jeff
jjsmith70@yahoo.com

 

[dfs/la2]

sjj729,

Thank you for your post. We apologize for your loss and any lack of response for your previous e-mail. We were happy we had the opportunity to assist you on the phone and were also glad to hear you received our e-mail response. We are totally dedicated to customer service and were happy to discuss your order with you.

Pat S.
LiveAquaria
Drs. Foster and Smith

 

[sjj729]

Thanks Pat,

LA is a great company to deal with and I appreciate your time dealing with my order.

Thanks,

Jeff