Richard - Do NOT ship our rock!!!

schmuttis

New member
Richard,

We received an email from you today saying that you are shipping our second rock tomorrow. Do NOT ship it. We did NOT ask you to ship it.

We are NOT ready for the shipment. We are going away. There is no one to pick up the rock at the airport. I sent 2 emails and left a phone message and have not heard back from you.

I thought we are supposed to tell you when we are ready for the second shipment.

To quote from your webpage: http://www.tampabaysaltwater.com/thepackage/setup.html

INSTALLING "THE PACKAGE", PART 2
After your tank cycles, call us and we ship you the rest of the rock and sand stirrers.

We did NOT call you. We did NOT request the second half of our package! :mad2:
 
Since we got our first rock we've had a debilitating ice storm, extracted 3 out of 4 mantis shrimp and had to find out what to do with an octopus and her eggs that were in our first rock.

Thank you for getting back to me. I was having a heart attack.
 
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