Royal-Exclusiv / Vertex Cone Skimmer Club
- Thread starter JohnL
- Start date
I have no anger. You can make my voice any way you want that is up to you. I'm not even a little upset with the little henery or BIGtex. Sharing ones experience isn't negativity. You only think it is because it's not your personal experience.
Why should I pay to ship skimmers back and forth because of warranty issues? Seems to me I shouldn;t have too. Once maybe. Too ship mine back and pay for it and then ship jeremy's back to him and maybe even mine or a new one back to me doesn't make sense. Jeremy did send me a label to ship mine back but it's coming out of my refund. I am greatful he agreed to do it for me to save me some money.
Forums are so people can discuss issues whether good or bad. You can't get ****ed because someone has a different experience than you do. If you do then maybe a grow up is in order.
Why should I pay to ship skimmers back and forth because of warranty issues? Seems to me I shouldn;t have too. Once maybe. Too ship mine back and pay for it and then ship jeremy's back to him and maybe even mine or a new one back to me doesn't make sense. Jeremy did send me a label to ship mine back but it's coming out of my refund. I am greatful he agreed to do it for me to save me some money.
Forums are so people can discuss issues whether good or bad. You can't get ****ed because someone has a different experience than you do. If you do then maybe a grow up is in order.
HeneryH
Henery Hawk
I didn't get upset by our different experience, I got upset that you told me to "stop thinking" when I said "I don't think.."
Your comment to "stop thinking" was uncalled for.
Then you follow-up with a comment that I/we should grow up?
You should have quit commenting rather than make things worse with more insults.
eran
New member
Wow, you have to pay for the shipping!!!! That sucks big time. Every company that I have ever ordered goods through and had a warranty issue with has always covered shipping, fish related or not. I feel the same way about the shipping issue. SORRY bud. Skimmers are not cheap to be shipping left and right.
subman719
Member
I know it's a "Vertex" but when I read the product description, I felt confident that it was the best, being built by Royal. Here's what I read:
Brand new line of cone protein skimmers from Royal Exclusiv, maker of famous Bubble King protein Skimmers and Red Dragon water pumps.
PROTEIN SKIMMERS/INTERNAL
Unquestionably, there must be no concessions when it comes to engineering and producing the finest aquarium equipment. Only by these convictions can performance be pushed beyond expectations. Vertex Aquaristikâ„¢, in association with Royal Exclusiv, brings to you the next stage of evolution in high-performance Saltwater management. Crediting to its ultramodern design and differentiating features, this top model clearly distinguishes from competition.
PEERLESS IN ITS CLASS
This is the Protein Skimmer you have been waiting for. The revolutionary conical body paired with the refinement of the Red Dragon pump creates a potent combination of exceptional waste extraction, whisper quiet operation and low-impact energy conservation. The precision construction from the highest quality materials coalesces together in a form that is both durable and being feature-rich. These meticulous attentions to design result in an execution that is conclusively untouchable.
I hope you can understand how my expectations were BEYOND the stars!!!
vanillagorila
It stings the nostrils
how is it generous when you buy something new and it doesn't work so you can get it swapped out with a used one? I wouldn't be happy with that.<a href=showthread.php?s=&postid=15660463#post15660463 target=_blank>Originally posted</a> by bigtex52
whatever..I think that was a very generous offer by Jeremy to swap yours out with a known good one, but now you'll never know.
pretty darn generous when you are making public claims on the vendor forum that the 200s are POS. (his words, not mine) They could have just told him to take a hike, but they didn't, And how old would the "used" one be? Maybe 4 to 6 weeks old? Certainly not worn out.
vanillagorila
It stings the nostrils
Hey, don't jump on me. I believe Jeremy is doing all he can, the manufacturer should be the one replacing it. The H&S I sold was used and I sold it for $1000 off retail.<a href=showthread.php?s=&postid=15660574#post15660574 target=_blank>Originally posted</a> by bigtex52
Vanilla, used doesn't mean like that H&S you were trying to sell
vanillagorila
It stings the nostrils
yeah, I know. yours was in great shape. they are great skimmers, just everyone is on the cone craze now.<a href=showthread.php?s=&postid=15660602#post15660602 target=_blank>Originally posted</a> by bigtex52
I sold one about the same time. I feel your pain, brotha!
Hi,
Just to share my experience with my 3 weeks old Alpha 200 in a 3 weeks old system. The system is 115 gallons total and a very low bioload. It is running at 9.5" with the gray nozzle and wedge pipe 85% closed. I am very happy with the performance so far.
http://www.youtube.com/watch?v=DQDpLkAIu-g
BTW my first post in RC
Pedro
Just to share my experience with my 3 weeks old Alpha 200 in a 3 weeks old system. The system is 115 gallons total and a very low bioload. It is running at 9.5" with the gray nozzle and wedge pipe 85% closed. I am very happy with the performance so far.
http://www.youtube.com/watch?v=DQDpLkAIu-g
BTW my first post in RC
Pedro
