Ironman, I would pitch a FIT with them, I would demand a refund or replacement because of what the MAKERS of the bulb, XM, said... there is a quote somewhere on this site, where they say there is NO BURN IN TIME...
I would contact XM via email or such, and get them to give you a writen statement that there is INDEED no Burn In time and then go to the people you bought the bulb from directly!
that is their way of saying, hum... lets postpone sending him a new bulb as long as possible... which is BULL!
I would seriously kick up on this!