shaft on 6025

[kimoy]

how can i get my 6025's shaft replaced? it broke in half and i only have this for less than 6 months.

 

[rvitko]

You need a new motor, I can send you one but the shaft is part of the motor.

 

[kimoy]

i thought the shaft if a separate parts of the pump.

is this still covered by the warranty?

 

[rvitko]

Yes, I have your address and can send it tomorrow.

 

[kimoy]

thanks!

kim

 

[kimoy]

do i need to send the broken one back to you?

 

[kimoy]

roger,

i am just wondering if you already sent the replacement motor? i still haven't recieved it.
thanks,

kim

 

[kimoy]

roger,

i am just wondering if you already sent the replacement motor? i still haven't recieved it.
thanks,

kim

 

[Aquadepot]

kimoy,

Roger is away in Europe until the second week of September so you may not hear from him until then, check the sticky at the top of this forum.

Regards
Graeme

 

[bleedingthought]

Something similar happened to mine. It stopped spinning and I opened the cover and when I took the impeller out, the shaft came out too. There's also what looks to be rust in there.

How can I get it replaced, Roger?

 

[Aquadepot]

bleedingthought,

Please PM Roger and he will get it sorted as soon as he returns.

Regards
Graeme

 

[bleedingthought]

I did. Thank you Graeme!

 

[Buddyboy]

Yeah, my shaft is rusty too! Should I be concerned about my livestock and rust poisoning, etc???

Also, now that the shaft on my 6025 is rusty, is breakage imminent? Anyone have any experiences?

 

[Aquadepot]

Hi Buddyboy,

The rust will have no toxisc effect, please PM Roger regards the rust for replacement.

Regards
Graeme

 

[rvitko]

Kimoy, I sent the pump August 16th, it shipped by UPS, tracking shows it was left on your front door Aug 20.

 

[kimoy]

roger,
i got the pump, the wife found it and put it somewhere i could not find but i have it already.thanks! my problem now is putting the cover in, the power cord on the new pump is round and bigger then the old one which is flat, so i can't close the cover of the pump.

kim

 

[rvitko]

Yes, they changed cords and they simply router the hole back deeper on the cover to accomodate the cord, the plastic can be easily filed back, I use a dremel witha 1/4" sanding drum when I do this here but you can use a sharp knife or a small file.

 

[kimoy]

thanks. are the new brackets available already?

 

[rvitko]

Not yet, I am sending 3 old style ones today.

 

[kimoy]

thanks.