Shipper damaged aquarium help!?

[Powdermonkey]

Im confused, in your first post you said it was deleivered on 8/28 and didnt notice the damage until 9/12 but later on you said you had the delivery guy mark down the damage before he left. So the tank was delivered on 8/28 when dud you notice the damage? If it wasnt till 9/12 then you prov will be out of luck as the damage could have happened any time between 8/28 and 9/12 under your eye

Yes, your confused. JK, 9/12 "damage inspection" was done by the shipper. I seen it before the driver left. Also notified the builder before the drive left.

Really appreciate everyones input!

 

[Powdermonkey]

There was also a hole in the crate from what I assume was a fork. I wonder how these shipping companies are protected from their negligence!

 

[tkeracer619]

Oh, I missed that. It was in a crate and there was a hole...

Call ADHI, show them the pics, and see how much Tom would charge to replace the overflow or repair it. If the insurance would cover that amount then go that route and be done with it.

 

[Powdermonkey]

Oh, I missed that. It was in a crate and there was a hole...

Call ADHI, show them the pics, and see how much Tom would charge to replace the overflow or repair it. If the insurance would cover that amount then go that route and be done with it.

Think Tom will do a house call?LOL...dragging that beast over the mountain doesnt sound like a lot of fun. 72x40x24

It was crated and palletized. The shipper suckz!

 

[tkeracer619]

Who knows. That will be a tough one for sure.

Another option might be some weld on 4. Its water thin and if its simply a crack and has a perfect fix you might be able to get it to go back together easily. The solvent works by capillary action.

I think there is a manufacturer closer to you. Cannot remember the name though. Will try to remember.

 

[Kdawg_69]

if its glass weldon 4 will not work on that. weldon 4 will only fix acrylic tanks anyways i would just go ahead claim the insurance and then get a glass shop to cut you the pieces for a overflow of your choosing in size and then place it in the tank myself

 

[Powdermonkey]

The tank is glass, the overflow is acrylic. But yes they don't recommend weldon4. They use a different brand.

 

[Kdawg_69]

well if the overflow is acrylic then you can use weldon 4 and that would be the best one to use for that fix

 

[Plato]

Most tanks are shipped FOB shipping point, meaning you own the tank once it is loaded on the truck. It is not the tank manufactures responsibility, only to pack it properly for safe arrival. You are responsible for inspecting shipment for any damages, if there are you call manufacturer and they will tell you to have drive confirm and mark damages on bill of lading and will discuss repair options. Or if damage was due to shipper, they will have you refuse shipment which means its on trucking company to return the damaged shipment back to manufacturer where they will repair. Go over the companies shipping/warranty policy. If it states it FOB shipping point your credit card company cant go after the manufacture. They can only enforce there responsible for.

Good luck.

 

[mypepper]

A few years back, I received my new LCD via ground freight and while I was being curious see to the other TV's in back of the truck, I noticed a new 55" LCD TV with two holes that went through the box. Those two holes are where the forklift forks went straight through the TV. I asked the driver if he was going to try to deliver this TV in this condition and the said yes.

Bottom line, thoroughly inspect your merchandise before signing the bill of lading and take pictures of the damage, then refuse the shipment.

I hope all turns out well for you,
Randy

 

[tkeracer619]

Weldon is awesome stuff. They might not recommend it but I bet their acrylic supplier would.

 

[Powdermonkey]

Weldon is awesome stuff. They might not recommend it but I bet their acrylic supplier would.

They told me Weldon leaves too many bubbles. I don't know the difference. If I could remember the brand I would post it.

 

[tkeracer619]

Too many bubbles? That is caused by poor craftsmanship and surface preparation prior to bonding...

Museum quality seams are done with weldon. You just have to do it right.

 

[Powdermonkey]

They use case way #100. I have no clue either way.

 

[tkeracer619]

Its been around for a long time. Nothing wrong with it. It's methylene chloride.