Shipping to APO addresses

[james37128]

What happened? Marine Depot used to be the one stop shop for everything, sometimes prices were a bit higher than other places but that didn't matter because #1 MD has just about everything I need and #2 you always shipped out quickly via USPS priority mail to my APO address. There were some large bulky items that you wouldn't ship to me but that's understood because the over-sized box charges USPS charges you. Now I can't get anything. I know a lot of people abroad that used to always shop with MD because of the great customer service and the fact that you ship to APO addresses.

 

[MarineDepot]

Hello,

Thanks for the feedback, I apologize for the inconvenience. We do currently ship to APO addresses. unfortunately, yes there are some items that we are not able to ship cause of size and weight restrictions that have placed by the US Postal service, as you may be aware we are only able to ship to APO addresses via US Priority Mail.

Please keep in mind that we normally will take orders to the post office once or twice a week depending on the amount of postal packages we have to send out.

If you wish to place an order and are unable to online, I would be more than happy to place the order for you by private message, phone or email. You can contact me directly at 1.800.566.3474, 714.385.0080 or at customercare@marinedepot.com.

We always look forward to assisting our Countries finest service Men and Women based abroad with all their reefkeeping needs. Please do not hesitate to contact me if you have any questions.

Best Regards,

Walter

Marine Depot Customer Service

 

[GTR]

Curious why you take them to the post office rather than process the order and then pay the postage on-line. Your carrier can pick them up.

 

[james37128]

MD, I don't know if my post was the reason it was fixed but I wanted to say thanks. You are now shipping nearly anything via USPS priority mail again. I just thought I would "check" since I used to love MD so much. Thanks for the commitment to great service!

 

[MarineDepot]

Hi james37128,

Thanks for the compliments, customer feedback is always appreciated and lets us know how we are doing, I'm sure your post helped. I'm glad to hear this problem has been resolved. Please feel free to contact me directly if you have any questions or happen to run into a glitch. I'll be more than happy to assist you!

Best Regards,

Walter