I lived in Waterloo for a while, and I don't remember Emporium Pets being *that* bad when it was on Laporte Rd. I wasn't into saltwater then, but I bought lots of freshwater fish there over the years. I also used them as my primary supplier for iguana supplies and bought my first cichlids there. I was in town visiting friends maybe a year ago, and went to visit and see about their saltwater section. I noticed they were gone, and on my way back through CF I saw that they had in fact moved. This new store doesn't remind me much of the old one except for the disgusting smell of dog crap due to their high volume of dog trading.
The new store is disgusting in so many ways. First, there is an old parrot with a "plucking" habit that they keep in a big cage near the counter. This parrot is nearly bald all around except for it's head, all due to the constant habit of pulling out it's feathers. It's skin is diseased and as a result, the whole area around this cage smells like rotting flesh. The store is unclean and full of merchandise that clearly passed it's prime selling time decades ago. Some of the ancient test kits they sell say things like "Calibrated using Electronic Computer technology," written in 1970s-era lettering. I've seen bottles of dosing chemicals that have sat on shelves so long the different ingredients have separated out inside the bottle. The store is full of junk that isn't even for sale, just apparently dropped where it was during the move and never picked up. This stuff just sits all around the store covered in salt creep and dried algae, further adding to the nasty smell in there. Their saltwater tanks are worse than Petco when it comes to hair algae and cyano, and everything is priced with totally random figures. Condy anemone...eh, $25. Blue damsel...eh, why not $9. Tiny frag that is just labeled "zoo"...let's go for $60.
As you can see, I am not impressed.