In my area I have one independant pet store that does a pretty good job of keeping the animals in their best shape, but every now and then the supplier send some poor quality stuff that they have to take in a pinch, but have the knowledge to nurse it to health. I have 2 chain stores that bring in ok quality and some rarities, but cannot care for any of it. They order it in the hopes it sells or mark it down after it's half dead and brown or bleached. I drive over an hour to get to 5 other independant fish stores before I shop at a chain place.