The Green and Brown Toadstool

[vijaym85]

I purchased both of these a while ago and both appear to look the same, the only difference is the shape. One is round while the other is folded on the ends. The round one has longer polyps that are brown. The Folded one has short polyps. But neither is green to my eyes. I waited for a while now (over a month) to see if the green would come out of either one but they both are tan bodied. What eactly is supposed to be green with regards to the green toadstool you sell. Is it the body the polyps or both? The green dosn't seem to appear with actinic lighting either. Both are healthy and doing fine but I just was curious about the color as there is not even a hint of green pigment. Any ideas?

Green
http://www.liveaquaria.com/product/prod_Display.cfm?pCatId=2051

Brown
http://www.liveaquaria.com/product/prod_Display.cfm?pCatId=753

Thanks for the help!

 

[dfs/la2]

vijaym85,

Thank you for your question with regards to your order. The Green Toadstool is supposed to have a green body. We apologize that yours does not have the green coloration. It is possible you may have received the wrong item. We ask you to call us at 800-443-1160 with your order information and we will issue you a credit. Again we apologize for any inconvenience this may have caused you and appreciate you bringing this to our attention.

Pat S.
LiveAquaria
Drs. Foster and Smith

 

[vijaym85]

Pat thanks for replying so quickly.

I just wanted to post a few pics of what both corals look like. I am sorry for the poor quality, I am not much of a photographer. I hope you can see that both are quite brown from them.


http://reefcentral.com/gallery/showphoto.php?photo=205652&papass=&sort=1&thecat=500

http://reefcentral.com/gallery/showphoto.php?photo=205665&papass=&sort=1&thecat=500


http://reefcentral.com/gallery/showphoto.php?photo=205667




http://reefcentral.com/gallery/showphoto.php?photo=205655&papass=&sort=1&thecat=500


http://reefcentral.com/gallery/showphoto.php?photo=205653&papass=&sort=1&thecat=500

 

[dfs/la2]

vijaym85,

Thank you for sending the additional pictures. Please contact us by Pm or call us at 800-443-1160 in regards to your order so we can credit you for your coral.

Pat S.
LiveAquaria
Drs. Foster and Smith

 

[vijaym85]

Pm sent!

thanks for being so willing to correct this issue. I appreciate your help. If any more pics or info is needed please do Pm me.

Thanks Pat for helping me!

 

[vijaym85]

I would like to extend a big thanks to Pat and Liveaquaria for fixing this issue so quickly and efficently. Even though this coral was sent so long ago they still were very helpful in resolving this issue without any trouble. I greatly appreciate your top notch service!

 

[DFS/LA1]

Dear Vijaym85,

Thank you for posting your compliment. We are happy to hear you were pleased with the outcome and Pat's assistance. We have printed this for Pat's file and we will also be posting this on our "brag board."

Kris W.
LiveAquaria.com Supervisor