The Zenith of Customer Service

[smatter]

I got my replacement motor for my 6025 today. It was one of the first batch and had the typical starting problems and rattling. Now it works perfectly. I sent it in to Tunze USA and it was replaced, no questions asked. It has barely been a week, and I sent it in Independence Day week. The customer service at Tunze USA is unparalleled in the industry and the standard by which all should be measured. Thanks Roger!

 

[rvitko]

Thanks!

 

[Jonathan76]

I second that wholeheartedly.

Jonathan

 

[LuisC]

Roger is The Man. I had the same problems and he took care of me FAST... tunze is A+. I am buying my new PH and Tunze 7095 for my bigger tank without a doubt.


Thanks Roger.