Three Stikes your Out

[JGYEAR]

The last three times an order was place at Marine Depot the order was not processed correctly either by your sales person or the shipping department. This time the sales person got the credit card date wrong and it delayed the shipping. I called and corrected it and now the next day and it still has not been processed for shipping and will not be until Monday maybe ship Tuesday. Not good customer service in a bad economy . Three strikes and your out in my book.

 

[MarineDepot]

Hello,


Thank you for your feedback, I apologize for the inconvenience you experienced. I would be more than happy to upgrade your shipping method for you. Please provide me with your order number via Private message so I may update your order. Again I apologize for the inconvenience.

Best Regards,


Walter

Marine Depot Customer Services

 

[JGYEAR]

PM Sent

 

[MarineDepot]

Thanks for your PM, It was nice speaking to you over the weekend. As mentioned in our phone conversation this Saturday
I have tracking information regarding your order. Your FED EX tracking number is 989100755876 it will ship today and you should have it on your door step tomorrow. You can track your package at www.Fedex.com.

Again I apologize for the inconvenience you've experienced

If you have any further questions please don't hesitate to ask.

Best Regards,

Walter

Marine Depot Customer Service