Time to post

Jocephus

New member
I would like to say that the order I recently received from live aquaria was packaged as well as could be imagined. Also, the fish arrived in stellar condition. It was a pleasure to do business with you (again), and I will continue to trust F&S with my delicate purchases.

As a side note, I know this is the wrong forum, but I recently ordered four Koralia powerheads, one of which arrived with a vibration to it, that I couldn't get to go away. Again, the customer service at Drs. Foster and Smith was fantastic! They sent me a new powerhead, and a label to return the defective one, no questions asked.

What a pleasure it is to do business with a company that stands behind it's products 100%!

Thank you for the terrific experience.

Joe
 
josephus,

Thank you for taking the time to post your compliments and experience with both LiveAquaria and Drs. Foster and Smith. We are extremely pleased to hear your fish arrived in good condition and we were able to rectify your problem with the Koralia products. We are dedicated in doing everything we can to ensure every experience with us will be a positive one.

Sue B.
Supervisors

LiveAquaria
Drs. Foster and Smith
 
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