Transformer is hot and stream not working.

[redwinger02]

Noticed that the stream was not working and the single controlelr was not either. The transfomer the hockey puck looking thing was extremelly HOT. I tried a trasformer from a 6000 and same thing nothing from the stream and the single controller does not come on. All connections are good.

Thanks in advance.

 

[redwinger02]

stream is less than six months old.

 

[rvitko]

I can fix it for you but I cannot do anything until I get back from Germany on the 27th. Please ship it October 24th and then it won't be sitting around and will meet me shortly after I return.

Tunze USA
1304 Monica St
Austin TX 78758

 

[redwinger02]

Should I ship the driver,controller,stream and transformer? Any estimates on how long it should take and is it under warranty?

 

[rvitko]

Yes it is under warranty provided nothing got wet. The controller I don't need and unless the transformer is deformed in some way I don't need that either.

 

[redwinger02]

Transformer is a little bubbled on the bottom. I will send it all to you jsut to be safe. Again thanks in advance and have a safe trip back.

John