Transformer is hot and stream not working.

redwinger02

New member
Noticed that the stream was not working and the single controlelr was not either. The transfomer the hockey puck looking thing was extremelly HOT. I tried a trasformer from a 6000 and same thing nothing from the stream and the single controller does not come on. All connections are good.

Thanks in advance.
 
I can fix it for you but I cannot do anything until I get back from Germany on the 27th. Please ship it October 24th and then it won't be sitting around and will meet me shortly after I return.

Tunze USA
1304 Monica St
Austin TX 78758
 
Should I ship the driver,controller,stream and transformer? Any estimates on how long it should take and is it under warranty?
 
Yes it is under warranty provided nothing got wet. The controller I don't need and unless the transformer is deformed in some way I don't need that either.
 
Transformer is a little bubbled on the bottom. I will send it all to you jsut to be safe. Again thanks in advance and have a safe trip back.

John
 
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