tunze 6000 used 3 days

[phil519]

I picked up a tunze 6000 from socal trop (my third). The other two are flawless. This third one had just been installed to add more flow and it will not start (after i turned it off to do some tank maintenance). I noticed that the 7420.27 driver is "warm" to the touch while my other two are cool. I checked for water but there is none.

Am I missing anything?

edit: I just swapped hockey pucks and the pump runs fine. Should I send the old 6000 hockey puck in?

 

[rvitko]

So with the other hockey puck it runs cooler? The drivers are somewhat variable in how warm they get do to the resistance of the components, they won't all be the same temperature and this isn't necessarily bad. A warm driver can also indicate a pump is obstructed or clogged or in the case of a new pump, just stiffer and needs to wear in a bit.

 

[phil519]

yes with the larger 6100 hockey puck it runs perfect. But the smaller puck does not seem to work on any of the 3 drivers.

i just used one of my backup 6000 pucks and it works fine. So there appears to be an issue with the 6000 puck.

 

[phil519]

ok - i swapped to a new 6000 puck and now a very loud beeping noise is coming from the driver.

i unplugged everything as I can smell something feint coming from the driver.

 

[rvitko]

I think the root problem is with the pump. SoCal bought the very last of the 6000's and the batch right before the last run had a material change that didn't go well. I would bet the pump has a swelling inside the rotor room and the big transformer could overcome the resistance and the small one fried from the overload. Send me the pump and we will get you taken care of.

Tunze USA
305 Victor St
Austin, TX 78753

 

[phil519]

will do - thank you very much for the quick replies.

p.s. you have a pm.

 

[phil519]

Hi Roger - any prognosis on the tunze 6000 i sent in? It was delivered on 11-9-2009. Tracking 0308 0730 0000 9246 1249 via USPS. Thanks!

(sorry if these should be handled via pm, not sure the etiquette for this).

I love all my tunze products and this is my first time sending anything. Thanks.

 

[rvitko]

Yes, I repaired it and sent it back yesterday. The driver got wet and that is why it didn't work. While not typically warranty, I sympathize with the fact it was new and I had an old used driver and a 6100 transformer on hand so I patched it up for free with these parts and sent it back. The motor was OK, the driver just got wet and this short overloaded the transformer. I didn't have any 6000 transformers so the pump will be stronger than what you had, but hopefully it will work for your set up.