Tunze 6101 impeller not spinning

[simon.007]

Hi Roger,
I picked up this Tunze at Reefapooloza in CA about 2.5 years ago. I check the impeller and cleaned everything. May I get an RMA # to ship this to you for checking and see what is wrong?

Thanks
Simon

 

[rvitko]

Yes, no RMA needed, just include a note in the box about the problem, your return address and a phone number-

Tunze USA
305 Victor St
Austin, TX 78753

 

[simon.007]

Thanks will send.

Simon

 

[simon.007]

Hi Roger,
I received the 6105 but no magnets?

Thanks
Simon

 

[rvitko]

This is correct, on a 6105 that is sent under warranty as 6101.015 replacement you get a retrofit clamp to fit your old rail or magnet holder. The magnet holder is not included.

 

[simon.007]

How much for the magnet?

Thanks
Simon

 

[rvitko]

It is part 6065.600 -$44.28, you also need the silence clamp that fits this magnet which is part 6065.650- $16.83. These can be ordered on Tunze.com