Tunze Back Order

markmcc

New member
Hi Marine Depot,

I have emailed customer service about 5 times and have not gotten a response.

I ordered a Tunze Kit with 2 6100s and a contraller in Mid April.

Any idea when these will ship?

Thanks,
Mark
 
Hello Mark,

Thank you for your post, I apologize if you have not received a response from our staff members, we make a great effort to reply to each email that comes in again I do apologize if yours has not been replied to as of yet.
As for the expected arrival of the Tunze 6100's it has been pushed back to May 15th. as this is only an expected date of delivery, there is always that chance they may come in before that date or after. I do apologize for the delay. If you do have a backorder pending with us we will ship and charge them to you as soon as we receive them into stock, as we do not charge for back orders until they are shipped. If you have any further questions please feel free to contact us.

Walter F
714.385.0080
www.Marinedepot.com
customercare@marinedepot.com
 
Hello,

Thank you for your post, the Tunze Nano Skimmer is also expected to Arrive 5/31/07. As previously mentioned there is always a chance that may be also pushed back again. Please do not hesitate to give us a call for any further status checks you may need.

Walter F
Marine Depot Customer Services
714.385.0080 Phone
714.385.0180 Fax
www.MarineDepot.com
 
Hi Mark,

Thanks for the post and I apologize for the delay. We have received the 7095 controllers in yesterday, we are just waiting on the 6100 streams, they should hopefully arrive by the end of next week. As soon as we get them in we will ship yours out to you. Once again I apologize for the delay with your order.

Walter F
Marine Depot Customer Services
714.385.0080 Phone
714.385.0180 Fax
www.MarineDepot.com
 
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