Tunze bracket problem.

[balmiesgirl]

I purchased a Tunze Nano stream 6045 on 8/23/07 from Marine depot. About a month ago the tabs on the bracket broke. I glued it....now the C shaped part broke and this thing is left just dangling in my tank. I have tried to contact Roger from Tunze and have gotten no response. Can you help me?

 

[MarineDepot]

Hello,

Thanks for your post, I'm sorry to hear about the trouble you are having, Tunze has asked us to refer this problem directly to them as Roger is replacing the clips free of charge for anyone who asks. I recommend that you contact Roger thru email at Tunze@sbcglobal.net with all of your contact information so that they can send the replacements to you quickly. If you need us to send you your invoice please PM us or email us at customercare@marinedepot.com

Walter F
Marine Depot Customer Services
www.Marinedepot.com
714.385.0080 Phone
714.385.0180 Fax