Tunze osmolator help

Matthias7

New member
I just recently added the osmolator to my system. For some reason the low water and pump on lights blink red after it goes through it's start up process. The osmolator will not work when this is happening. Any way to fix it? Powering it down and back on has not worked.
 
I've never had a red light on my Osmolator, but just pulled out my manual... In the back are a few problem situations, and red lights don't look good, likely requiring you send it in to Roger for repair. He checks in here frequently, so I'm sure he'll be back with a more conclusive answer tomorrow. Good luck!
 
Make sure you are looking at the controller head on, the LED's are recessed about 1/4" behind the front panel so if viewed from an angle you can see them through the wrong windows. The only red LED's are for too low and for too high. Too low generally means the pump was triggered for 10 minutes and a top off did not occur so it has shut down. Too high means the float is raised. A solid too high and blinking too low is an error code, generally meaning the controller has gotten wet and is ruined. It can also be caused by having the sensors installed wrong or magnetic interference to the controller. Please confirm which lights are on, I am in Germany so responses are delayed due to the time difference, I haven't been on line the last couple days because of travel but I am at the factory now and should be checking in every day.
 
It is the too low red led blinking. Pump only runs when the unit runs through its start up then the too low light begins to blink.
 
Try disconnecting the pump, if the controller gives a normal status light like yellow or green after that, we know it is a bad pump. If only too low is blinking, their is a processor problem and we can reboot it if you send it in, or the pump is bad and drawing too much power. Also be sure nothing is zip tied to the sensor wires, you can tie the two sensor wires together but the pump wire or any other wires should not be zip tied to the sensor wires as this can create interference and may also be a culprit.
 
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