Tunze & Roger

[chewie]

So, I had a slight flood and damaged one of the Din-5 connectors on one of my 6055's. Pump no longer would function.

Sent it in to Roger, expecting a new connector spliced on the damaged end of the cable. I also expected a nice little repair bill.

Roger replaced the whole motorblock, and had the pump back to me in 5 days!

I expected the bill to be somewhere between $25-$75 but everything was taken care of. FREE OF CHARGE!

Roger,

You set the bar pretty high! Thank you!:thumbsup:

 

[rvitko]

Thanks, but it was covered under warranty because the pump had other defects (loose shaft) and the connector was not damaged to the point that it would not work. The water damage was very minor in the big picture and you would have had a problem down the road regardless.