UPS is the Devil

G

Gotsoup

Member
I waited all week for my Golden Puffer to be delivered Sat. as the day became later I started to worry and called UPS. I was told that my overnight priority Saturday Delivery marked Live animals would... no worries be on my door step first thing Monday morning! Furthermore, they had no idea where it was, thank goodness for the tracking number they apparently didn't use. So I am eagerly awaiting my dead fish that probably suffocated in a dark bag somewhere between Arizona and Kentucky ( I live in Nor Cal, why it was shipped to KY I will never know) Screw UPS they can suck it!

Sincerely,

A very ****ed off Gotsoup
 
It does suck when shipping goes wrong... thankfully most retailers will work with you and you'll either get a refund or else you will get a new fish shipped to you.

That doesn't help the dead fish though.
 
Yea, the guys at Reef Hot Spot actually called me Sat to see how the fish acclimated and I told him the bad news. They are taking care of everything and even think there is a chance the fish may still be alive, but I am doubtful. He is in a about 5 gallons of water so we shall see. I am expecting him in the next hour.
 
Gotsoup said:
Yea, the guys at Reef Hot Spot actually called me Sat to see how the fish acclimated and I told him the bad news. They are taking care of everything and even think there is a chance the fish may still be alive, but I am doubtful. He is in a about 5 gallons of water so we shall see. I am expecting him in the next hour.
Click to expand...

Did he make it alive?????
 
Why did anyone use UPS to ship something alive? I would't trust UPS with anything I want to be delivered intact.

I'm sorry to hear about your fish.

Do let us know how everything turns out.

~Michael
 
Still no order has shown up, a truck actually came down our street and when we flagged it down they said they had no record of a delivery to our address. I am currently on hold with management at UPS... I will have my pound of flesh
 
Still waiting... the said an I was their next stop @1:45pm and it would be there within minutes... that was almost an hour and a half ago
 
Probably just told you that to get you off the phone.

I've been through this before, the next step is for them to tell you it was delivered even though you never received anything.
 
So they called me back at 3:15 and said ooops it’s at the store, never put on the truck since 7am this morning. You need to come pick up your most likely dead fish (I am 45 miles away at work) so I take off and pick up the fish about 4:45, over 72 hours since it has been shipped. I pull it out of the box on their counter so they can see what they killed and the little dude is alive!!! I have him drip acclimating right now. Hopefully there is no major damage, pics to come assuming he lives and eats. Screw UPS, but hey at least he's still alive. Reef Hot Spot put him in 7 or 8 10 gallon bags with at least 5 gallons of water; I am impressed that he survived this long.
 
I personally have had a lot of the same issues with Fed-Ex in the ohio area. I wouldn't say its exclusive to UPS. Kind of depends where you are at.
 
Heres the little dude I will get some better pics up later
picture.php
 
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