Hi Guys
Dont have anything against you but I feel let down. I placed an order along with my friends here for 3 lyretail anthias (for myself), a foxface and sexy shrimp (for my friends). The whole order was made so I can get the lyretails on sale. Everything went well and this am I went and picked up the boxes and guess what! everything came except the anthias. I checked the packing list and it said there were lyretail anthias! But all I saw were the shrimp and the foxface ( I am really upset that this is my second order (in the first order all my blue stripe clowns died within a few days one was DOA) and this got messed up too.
I called LA and they said that they were out of lyretails so I had to wait till they are available next time and they gave me a shipping credit too. It would be great if you can speed up the communication process between your Los Angeles Facility and the website so it can be updated faster.
I am thankful for your customer service but it would be nice if I had got my fish...just a little disappointed since I had been waiting so long.
Vishnu
The order was placed by my friend Shawn and the # is 2593443
Dont have anything against you but I feel let down. I placed an order along with my friends here for 3 lyretail anthias (for myself), a foxface and sexy shrimp (for my friends). The whole order was made so I can get the lyretails on sale. Everything went well and this am I went and picked up the boxes and guess what! everything came except the anthias. I checked the packing list and it said there were lyretail anthias! But all I saw were the shrimp and the foxface ( I am really upset that this is my second order (in the first order all my blue stripe clowns died within a few days one was DOA) and this got messed up too.
I called LA and they said that they were out of lyretails so I had to wait till they are available next time and they gave me a shipping credit too. It would be great if you can speed up the communication process between your Los Angeles Facility and the website so it can be updated faster.
I am thankful for your customer service but it would be nice if I had got my fish...just a little disappointed since I had been waiting so long.
Vishnu
The order was placed by my friend Shawn and the # is 2593443