What is your order #? You can PM it to us if you prefer. I'll shoot it over to our support team so they can apply the discount retroactively.
Already taken care of. These things have more power than I exoected. At the surface they were blowing my torch around enough to upset it pretty bad at 100% while my vortex sits 2 feet away from it running 100% reef crest which it seems to like...plus the vortex is a foot below the water level.
The setup was a snap. They are hefty pumps with strong magnets. Controllability is comparable to a Vortech with a wxm. The telemetry is way cool as expected. I suspect I will never run these much higher than 80%.
I have them on the sides towards the rear (in the corner) and angled in to the opposite corner and they criss cross at the center. (which was my plan all along but strangely was also Neptune's recommended placement in the set up instructions ). On high they can visibly push the water clear across a 6 ft tank which corner to corner is probably close to 80 inches. Running them on low with my other 4 pumps on low in night mode turns up enough surface agitation to mimic a real reef. My challenge tonight was how low to set every down to prevent audible splashing. If your closer than 2.5 inches from water surface and turn them on 100% from a dead stop they make a heck of a splash. Not enough to get any water on my lights 8 inches up (checked and they were bone dry) but the splashing made me think I had soaked them. 3 Inches from surface is minimum.
One pump is noticeably louder than the other. It's noise level is on par with my MP40 on high whike the other is next to silent. I got it a bit quite by angling it even more on its cradle (seems the more it's angled the quiter it is), I've got it at a pretty sharp angle but I didn't worry about it coming off its cradle because supposedly it will sense that and shut off and send me a message. I haven't tested that out.
Anyway, I wonder if the difference in noise levels speaks to the typical 1st Gen quality control issues? I had the same thing with 2 kessil lights I bought....they both worked perfect...one was noisey and one was silent.
Neptune needs a way to add in non wav. pumps into their formula if they expect people to take the total flo panel seriously (thinking about hiding it). My suggestion would be to at least offer an estimate on vortech and gyres based on the pump type and selected speed and program....since both of these have Apex certified control modules.
The individual pump panels however are a revolution in pump monitoring and alarm notification. Revolution, not evolution.
It will be fun programming these with 4 other controllable pumps to play with. Just for fun I set up a schedule where each pump comes on and shuts off in a coordinated pattern, almost in a 360 degree circle. ..it's a 1 hour rotation but I'd like to see it in 6 second cycle. ....it's only it wasn't such a pita to program a coordinated rotation like that.
Anyway. There are two unused ports on the 1 link that no one knows what they are for. If I had to guess I'd say they are so you can add two smaller pumps to the back glass.....but who knows.
