Warranty Support for ICECAP 430 & 660 --- CoralVue picking it up!

mixer911

New member
Looks like CoralVue is picking up Icecap's warrantys.


"CoralVue will be offering product support and service for IceCap 430 and 660 ballasts starting the week of 1/17. The Goal is to provide some relief to those IceCap owners struggling to get service or support for their ballasts. In providing this service, we hope many 430 and 660 owners can continue to use the product with the confidence that if something goes wrong, they can get support.

All repairs will come with a warranty against defects in materials and workmanship for a period of ONE (1) year from the date of service. Repair service will be provided for a low fee of $60.00 plus shipping. There will be a quick 3-4 day turn around on repairs should put some minds at ease.

Former IceCap customers can be notified immediately about our new service that will begin the week of 1/17. Chris Conti, former President of IceCap and lead developer of the 430 and 660 ballasts will be the point person for any service inquiries. As one of the original designers, Chris is intimately familiar with the product and is looking forward to answering any questions regarding this repair service or the product in general. We hope this service will aid those in need of repairs or service to IceCap 430 and 660 Ballasts."
 
Hey Rick, What about the Ice Cap Battery Backups for the Vortechs? Will they be servicing these too? Have one that failed today at Mel's house as he had no power when he got home and the backup did not kick on?
Bill
 
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I would call them and see. What I heard is they bought out icecap. I know for sure the are repairing the ballasts.
 
Wow! That's neat on Ice Cap. I was worried they might be completely done for. That would suck!

Bill, that is an EcoTech product designed by Ice Cap. I believe EcoTech would supply the warranty. And, of course, those can by DIY'd. :D

Brandon
 
Wow! That's neat on Ice Cap. I was worried they might be completely done for. That would suck!

Bill, that is an EcoTech product designed by Ice Cap. I believe EcoTech would supply the warranty. And, of course, those can by DIY'd. :D

Brandon

Well is was bought used, I was hoping they had a program to rebuild like they do with ballast. But i will contact Vortech and see what they say. Lucky the power came back on in twenty min.
Bill:uzi:
 
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