Wavemaker pump stopped working

rwessels

New member
I have 2 6100 Streams and 2 Waveboxes (1 is extention). Recently I noticed that the wavebox extention stopped working - no alarms - just no flow. I took it all apart expecting to see heavy calcium deposits. There was very little buildup - just some algea on the outside of the box. Regardless I cleaned everything up to almost brand new but I still am not getting any response from the pump.

Since the model number on silver box connected to the wavemaker extension pump is the same as the one on my streams, I tried plugging in a different transformer thinking one might have burned out, but I still get the same response. It is only about 6 months old. Any ideas on what to look at or could the pump be fried?

-Randy
 
Your best bet is to send the pump back to us for inspection. All we need is the pump and the driver (the silver box). Our address is

Tunze USA
305 Victor St
Austin TX 78753

Please include a note with your return address and your daytime contact information.
 
I would guess the pump is fried, please send it in.

Tunze USA
305 Victor St
Austin TX 78753
 
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