Where to buy?

MacnReef

Active member
I have called Marine Depot, Custom Aquatic and Jeff's Exotic Fish and no one has a TS24 kit in stock. What is up with no on having this kit in stock?

I am looking to get one for my 120.

Thanks!
Mike
 
The factory was closed for Christmas through New Years, everything was sold out here and their before they closed, everything has to be made a new, all the parts to build them and then they start building them, the first shipment just arrived last week and it will take a few weeks to get caught up, the demand since Christmas has been tremendous and their are a lot of backorders. FWIW, in the best of times we usually run 1 week behind on filling orders, you will need to place an order and wait. Lead times should be about the same universally.
 
Wow, that's amazing. I mean, I see a lot of tanks using them but I can't believe they stay on back order since they are so expensive.

Thank you for the information. I guess I will get on the pre-order list now. Do have a recommendation on a reputable dealer? I bought a TS24 kit from Marine Depot a little over a year ago...but just curious.

I did however call Custom Aquatic although I would never order from them again after my last experience and the guy said they will have them next week.:rolleyes: Nice to know I was lied to again.

Mike
 
Marine Depot is a good company, if you like them i would stick with them.

The main thing is we don't really mass produce things, we make just about everything in the 63 page catalogue in house, the factory employs 46 people at this time, probably only about 35 are actually in production though. Everything is really hand made when it's all said and done, if you don't believe me you can check out some pics in my gallery. It sucks in some ways- difficult to keep up with demand, but it rocks in terms of being flexible and being able to make new products, since we have our own tooling and machinists, their isn't much we can't do, time and market realities are our only constraints.
 
So, I don't understand...what is your affiliation with Tunze? Are you just the USA dist or do you actually have a place their in TX that you mfg these?

Mike
 
Everything is made in Germany, I am the US distributor, I say we often just because the Tunze family has become a lot like my own family to me and I know everybody who works there. I also spend a fair amount of my free time inventing new products.
 
Cool...well, I will be putting a TS24 kit on pre order from Marine Depot in the coming days. Thanks for your help.

Mike
 
I am over two weeks right now since I placed my order (which included a TS24 kit), and still not a peep from the Depot. Keep the current delays in mind when you place your order.
 
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