CalvinC4S
New member
I received shipment today of over 27 fish not a single one of them was in more then a cup of water fouled out(the bags where about 1/8th full).
Needless to say half the fish where dead on delivery and the other half are upside down ballooning in my tank fighting for there life's.
The heat packs probably didn't help much as it is a 89 degree day here today.
I paid the extra $10 for priority overnight and they where shipped standard overnight and took a ride all around Phoenix till this afternoon.
My best advise is to add more water to your bags, there is little to no chance of survival with such a small water volume. Your competitors ship in double the size bag and 10x's the water volume.
I can't help but to feel guilty supporting companies that handle animals this way.
The smallest fish in the order was shipped in the largest bag with black lining to help protect it from stress, unlike the others. This fish had 8x's as much water in it's bag then the 22 larger fish. The only deference was that this little fish cost $130 vs. the $20 fish.
We have a responsibility in this hobby and it goes way beyond a 14-day live grantee.
On a constructive note, please make it a policy to use larger bags with more water as it will give the fish a chance at least.
And im not saying this is your standard way of doing business but you need to take a close look at what's going on in your shipping/packing department.
Needless to say half the fish where dead on delivery and the other half are upside down ballooning in my tank fighting for there life's.
The heat packs probably didn't help much as it is a 89 degree day here today.
I paid the extra $10 for priority overnight and they where shipped standard overnight and took a ride all around Phoenix till this afternoon.
My best advise is to add more water to your bags, there is little to no chance of survival with such a small water volume. Your competitors ship in double the size bag and 10x's the water volume.
I can't help but to feel guilty supporting companies that handle animals this way.
The smallest fish in the order was shipped in the largest bag with black lining to help protect it from stress, unlike the others. This fish had 8x's as much water in it's bag then the 22 larger fish. The only deference was that this little fish cost $130 vs. the $20 fish.
We have a responsibility in this hobby and it goes way beyond a 14-day live grantee.
On a constructive note, please make it a policy to use larger bags with more water as it will give the fish a chance at least.
And im not saying this is your standard way of doing business but you need to take a close look at what's going on in your shipping/packing department.