XM 250 10K quit working

[schmoeger6]

Albert,
I ordered an XM 10K 250 SE from you on 12/5. Installed it on 12/15. Worked fine until today, went out during the day. Tried it on several ballast, and the bulb is bad. Does XM offer any kind of warranty on their bulbs? Do I have to go thru XM or you to get this taken care of?

Thanks
Dave

 

[AquaCave]

Hi Dave,
Send us an email with your order info or call us at 847-582-1026.

Albert
www.aquacave.com

 

[schmoeger6]

Any update on RA1176? The defective bulb was delivered to you on 1/31 @ 11:35 AM by UPS. I have not received any updates, or seen a replacement bulb yet.

 

[AquaCave]

Hi Dave,
Your replacement lamp shipped out today via UPS. You should have it tomorrow.


Albert
www.aquacave.com