There are many, many reasons why zoanthids would close or "look unhappy" for a while. Also, many times we see issues with certain species and/or specific colonies in particular which could be hard to figure out. Many times their problems seem to be temporary.
Inspection during day and night hours is the key to help us understand and unveil such issues. Predation is the first to look for, followed by irritators and diseases. Light, water flow and chemistry come next and so on...
There are many different species of brittle stars in the world. They are part of a very important group in the ocean's benthic "cleanup crew". That is the reason many support the idea of keeping them in closed systems. The problem is that some species do irritate our sessile organisms, like zoanthid colonies.
I've had lots of different types of brittle stars found in Hawaiian waters and came to the conclusion that many of them should be left in the ocean to make my life easier. I don't see any reason to keep them, specially because the majority is nocturnal and we won't see them anyways. LOL!!
That way I eliminate the possibility of irritation by the stars and can look for other possibilities.
Same here with those ugly, but sometimes still beautiful, bristle worms.
They are unnecessary to keep and not worthy the trouble at all.
Although they could be found among zoanthids' polyps in the ocean, again, our home tanks aren't the ocean at all!!
This is my US $0.02 on the subject.
Hope you can find out what's going on and solve the case there!
Good luck!
Grandis.