600gal (96x48x30)

Considering that the warranty is expired and he didn't have to do anything at all I'd say that sounds pretty reasonable to me.
 
I certainly don't want to get into the middle of anything here, but I'd like to see an amicable solution to the problem...can you get it repaired by a local company and split the cost with Will.

I only mention splitting the cost because the cause of the failure hasn't been agreed upon, and the warranty has expired.

You should be able to get it repaired for $200-500. The local guy should be motivated to get the free press as the hero.
 
Good point. This whole thing is bothering me. It doesn't make sense to me that this isn't resolved very quickly in the interest of good PR and customer support. If I were the tank builder, I would send a local 3rd party over to inspect it first thing and determine what the cause is, and what can be done to repair it, if anything.

For me, although I would love a glass tank, I just don't think it's worth the risk living in an earthquake prone area, without some serious thought (and money) given to absorbing shock waves. In any case, I would install any tank on a foam pad to help even out the pressure. The question is, how can we all learn from this, and how can he get it remedied in the LEAST painful way.
 
<a href=showthread.php?s=&postid=10575352#post10575352 target=_blank>Originally posted</a> by Wryknow
Considering that the warranty is expired and he didn't have to do anything at all I'd say that sounds pretty reasonable to me.


My thoughts exactly. The size of the aquarium and its final location are dictated by the consumer.
Being it is out of warrantee and in the basement I would cut it apart and fix it myself. I would also check that stand for signs of fatigue ;)
 
If it were my tank and I went through the expense and time of getting that tank out of the basement and paid for shipping to and from AO to have it fixed, I would not put it back into the basement. I would leave it on the first and plumb it to the basement. I just wouldn't want to take the chance on getting some thing with that kind of weight and size down a flight of stairs and maneuvering it around corners and such. Especially if it can't be done in a up-right position as they are designed to be. If you have the luxury of having a walk out basement then ok. But I just wouldn't chance it other wise. Also I would recommend building a box around the out side of the tank so that it takes the pressures put on it more so than the seams. I would not put 2x4's inside the tank(wrapped in plastic or not). They are putting pressure on the seams in those areas. They do not disperse the pressure evenly like water does.

I believe it was a 5ft level that I used all over the top of the stand...
Levels only come in 2', 4', 6' & 6'8"(not counting the small torpedo type levels). At least I have never seen a 5' level and I have been around construction for many years.So if you are saying you used a 5' level I'm thinking you used a 4' (I could be wrong)and if that is the case that would be way to small to be using on an 8' length. IMO
 
I agree with the mighty GEO and cut the side that came loose off, clean it up and resilicone and repare the euro bracing and reinforce it. So what if the silicone job is a little sloppy if it holds water better thatn it does now.
 
If it comes to it, you can cut the glass panels apart with a guitar string and a couple pieces of dowel. You can use a single edged razor blade to remove the inner silicone bead.

Use alcohol or acetone to remove all traces of silicone before you re-silicone it. Use premium aquarium silicone only. I'm sure Will can supply you with the materials you need.
 
Of course, if someone explained the wax paper and Crisco technique he might be able to do a much neater job of re-siliconing the aquarium. :) (please, please, please, please)
 
Hi Shawn,

Hang in there, the good news is that is can't really get any worse!

And Will, if you are lurking in this thread, for gods sake buy a $200 plane ticket and go fix the tank. You've already lost a boat load of future tank sales from letting this drag out.
 
I always think it is funny how people ask for updates over a weekend (and this is a holiday weekend to boot!). The only time anything will get done is during business hours.

I hope it'll get resolved, but like anything these things take time.
 
<a href=showthread.php?s=&postid=10693362#post10693362 target=_blank>Originally posted</a> by melev
I always think it is funny how people ask for updates over a weekend (and this is a holiday weekend to boot!). The only time anything will get done is during business hours.

I hope it'll get resolved, but like anything these things take time.



UMMMMMMMMMMM-He said he was working with Will on 8-29! Thats three days before the start of the holiday weekend 9-1-07. Its not unreasonable to think between the 3 days they might have come to some conclusion to avoid it dragging on for another 3 days without any contact. So I do not think it was unreasonable to simply ask.


None of us knows the real reason for the tank failure. We would just like to see the problem resolved and maybe there is something all of us can learn about tank building, moving, and set up that will benefit us all.
 
<a href=showthread.php?s=&postid=10693704#post10693704 target=_blank>Originally posted</a> by melev
It wasn't a slam. :)

Ok sorry, I just felt so bad for him and was hoping he had some good news. I'm working on a 550 gal reef now and to be honest most of what I have learned has come from people like yourself that have taken the time to help people like me.


Just concerned thats all, I meant no harm by asking.
 
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