6045 startup problems

RobertK

Premium Member
Hi,

I have two 6045s and have been pretty happy with them. Not sure exactly how long I've had them but I got them right after they first came out - I remember waiting for them to be released - so I'm thinking the warranty has probably expired. The problem is that startups have become increasingly unpredictable. Typically one or the other starts up in reverse and sometimes there is a long delay from when I turn them on until they start moving water (i.e. it won't start up but when I check the tank later its working fine). Sometimes I can jumpstart it by poking the propeller with a stick. Sometimes they makes a loud clackety noise while deciding whether to start up in forward or reverse. One of them is finickier than the other about going in reverse and the other has the startup delay more often, but they both have similar problems and are getting worse. They both work fine once they get going.

I have cleaned the propeller/drive units and they appear intact. Also cleaned the hole in the motor block with a q-tip. The metal shafts appear intact and the drives spin freely on them. I've run them in vinegar solution several times to remove calcium deposits but that hasn't helped the startup problems the last couple of times I've done that. Are there some replacement parts I can get to help it work better? I checked the Tunze website and I'm wondering if I get new drive units (6025.700) and/or discs (6025.740) would that solve the problem? I don't think mine have the discs. Unfortunately I am unable to send them in for repair.

Thanks,
Robert
 
Send them in, the warranty is 2 years and the 6045 will have been available for 2 years in January of 2009.
 
Roger,
From my description are you able to tell me anything about the likely cause of the problem? If replacing the parts I mentioned might help I'd rather try that first than send them in. I don't want to go without these pumps for even a day!
Thanks,
Robert
 
So much has changed since the first release and it could be a number of possible problems. The most common on older pumps was the shaft coming loose or breaking, they should be firmly imbedded in the motor and we changed from 316SS to Titanium alloy in July 07 and changed a few tolerances to ensure a better fit. It is best to send them in.
 
Well, I will need to buy some new pumps then, as I know that my tank will crash without circulation while waiting for repair or replacement of these. If I get around to it I'll send these in and they might be useful as backups some day.
 
The turnaround is very fast- usually 24hrs plus whatever time shipping will require, we use UPS ground. I would see if you can't borrow some cheapies to get you by for the two weeks total it will take if you use UPS ground to get them to us and figuring on a weekend in between where nothing is happening.
 
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