7095 controller

[eburgiss]

my "moon light" has stopped working. the controller is 14 months old. the night time mode will not work as a result. solution?

thanks in advance.

 

[Jar*Head]

You need to send the controller in so Roger or Rodney can replace the moon light and sensor for you. The Moonlight is permanently attached

 

[rvitko]

Yes, if you send it in, I will solder in a new moonlight, however I am out of replacements for a couple weeks so please wait to send it until I have the part.

 

[eburgiss]

could i have the address?

 

[Jar*Head]

Tunze USA
305 Victor St
Austin TX 78753

Make sure you include name, phone number and return address.

 

[rvitko]

Please wait to send it, I would prefer to keep it as short as possible and right now I have no photocell/ LED assemblies. If you remind me next week I should at least have an ETA or a tracking number.

 

[prop-frags]

Hi Roger -
My 7095's moonlight/sensor has also failed.
I am quite comfortable with soldering, so don't mind doing the job DIY.
Can I just order the 7094.050 and cut the pigtail off? Are the wires within the replacement color coded the same as the original without the pigtail?

 

[rvitko]

The 7094.050 will not work, it is a photocell only with no moonlight. I would open the controller first and double check that you are comfortable with the work involved as the wires are quite small and you need a fine point tip. Additionally, controllers made in the last year have a quick connector so no soldering is required.

 

[prop-frags]

Is there a trade-in program then?
I don't think I want to run the system without my tunzes for a the time while I wait for the repair. :twitch:

 

[rvitko]

You don't need the controller to keep the pumps running and the down time would be very minimal, From VA to TX would take 3-4 days, 1-2 days for the repair and 3-4 days back. Including a weekend in the middle, it shouldn't take more than 2 weeks total.

 

[prop-frags]

OK, you should be getting it real soon now.

 

[prop-frags]

Roger,
Thanks for the very prompt turn-around on my repair.
I received the controller back, and everything is working fine.

Once again, you prove why Tunze is worth every penny!
Fantastic support after the sale, and great equipment.

:thumbsup:

 

[rvitko]

Thank you!