I know the manager Tony personally, who ran the store and had bough this to his attention.
Here is what he said;
They did get shipment in when their system was not ready.
Most of their staff is not knowledgeable in salwater.
Lots of their fish got ich. and die
but here is what they are doing to get better;
hire a saltwater expert who work at monterey aquarium to come in on the weekend to help out. (named Lee)
stop letting customer bag fish and coral.
import top knoch equipment from Germany to better their coral tank. put a large sum at the bottom of these coral tank to make sure that their are enough filtration.
Use reverse omosis for water
Stop all saltwater and coral shipment for two week so that all the tank can be upgrade.
Build a quaratine tank for sick fish.
Here is what they accomplist so far;
reverse omosis water,
one roll of the 50 gallon tanks had been upgrade with better filtration and skimmer.
Import huge skimmer and nitrate remover and calcium reactor for the corals tanks. get the right lighting for these tank.
in progress;
two large sump are getting install under the four coral tanks.
upgrade the remainging roll of tank filter and sump.
put in a quarantine tank for sick fish.
put in huge tanks so that water can be brough in .
In regard to why they float the fish, Tony said that fish are import from oversea, and most of the time, they are sedated for shipment so that fish will not stress and die due to air pressure.
When receive, fish must be change 50% of the water and pump pure oxygen into the bag, then float.
that why we saw many float fish in the tank. and when they don't make it, even with the pure oxygen, people panic and think that LGF don't treat the fish right.
I know Tony for a long time and here is the reason why they sell cheap to the public.
The backing of this store is a couple of dot com guy who like fish and coral as a hobby and believe that if run right, saltwater and coral should be more affordable. So they join venture and gave it a try. They are not in it for the money but more for the fun .
They did make a mistake by trying too much in the begining.
But they had settle down and are improving.
and their staff are reading up on saltwater plus hire pro .
So let hope this place get it right, the least will happen is that it make it more competitive for other store to drop their price so that people like me and you can benefit.
let wait and see