Aqua Hut
- Thread starter dickenscd
- Start date
onegreenray
Active member
guys,
like long island andy and a bunch of us here i have been going to aqua hut since i had my fresh water tanks about ten years now.
don is the owner and very helpful. as far as bill goes he is a stand up guy. but like everyone he may of been having a bad day just like anyone else does.
they move stock fast in there, if they wasted time answering questions on the phone all day then those in the store would never get helped.
also they would be wasting all there time changing prices on tanks if they labeled them. i always have a previous knowledge before i go there of the going rates online for the fish and corals i am looking for.
if you ask bill for any special orders or something of that nature that you are looking for he will put you on an email or even take your number to let you know when it comes in.
i have also found the more you buy the more of a hook up they will do for you.
the guy with the pony tail is tony and he came over from country critters. from what he says he like it at aquahut alot better.
like long island andy and a bunch of us here i have been going to aqua hut since i had my fresh water tanks about ten years now.
don is the owner and very helpful. as far as bill goes he is a stand up guy. but like everyone he may of been having a bad day just like anyone else does.
they move stock fast in there, if they wasted time answering questions on the phone all day then those in the store would never get helped.
also they would be wasting all there time changing prices on tanks if they labeled them. i always have a previous knowledge before i go there of the going rates online for the fish and corals i am looking for.
if you ask bill for any special orders or something of that nature that you are looking for he will put you on an email or even take your number to let you know when it comes in.
i have also found the more you buy the more of a hook up they will do for you.
the guy with the pony tail is tony and he came over from country critters. from what he says he like it at aquahut alot better.
My boss buys a ton of stuff from Don. He's got a set up to die for, and everything, I mean everything came from Aquahut. He raves about the service and prices he gets there.
I've been hearing about this store since I got in the hobby, and pretty much daily for the last two years from my boss. With all the good things I've heard, threads like this have kept me from setting foot in the store. Something about a store that refuses to pick up their phone just rubs me the wrong way.
I may be missing out on something big, but I just can't seem to force myself to go in there, and I work in Ronkonkoma. It's not like it's a long ride out of my way.
I've been hearing about this store since I got in the hobby, and pretty much daily for the last two years from my boss. With all the good things I've heard, threads like this have kept me from setting foot in the store. Something about a store that refuses to pick up their phone just rubs me the wrong way.
I may be missing out on something big, but I just can't seem to force myself to go in there, and I work in Ronkonkoma. It's not like it's a long ride out of my way.
I've heard many times over that Don has the best prices, I don't think anyone's arguing that. I just don't see how he could possibly operate a retail storefront with better than Internet prices. Where are you shopping on line, Country Critters.com?
Long Island Andy
Andy
Guys
It has been difficult for me not to jump in on this thread
I have known Don since 1981. He is a friend and my LFS since 1981. He runs his business his way and obviously some people going there because he has been in business over 30 years. He is not going to change and start answering his phone, or writing prices on the tanks. He moves too much livestock to bother.
I have no dog in this fight but I really think it is wrong to bad month a store (any store) in our forum. It is really poor in my opinion to screw with someone's livelyhood, by bashing them
If all of the stores policies bother you just don't go back
James, I know Bill and he should have not treated you that way, especially if the store was not busy. I will mention it to him the next time I go
Andy
It has been difficult for me not to jump in on this thread
I have known Don since 1981. He is a friend and my LFS since 1981. He runs his business his way and obviously some people going there because he has been in business over 30 years. He is not going to change and start answering his phone, or writing prices on the tanks. He moves too much livestock to bother.
I have no dog in this fight but I really think it is wrong to bad month a store (any store) in our forum. It is really poor in my opinion to screw with someone's livelyhood, by bashing them
If all of the stores policies bother you just don't go back
James, I know Bill and he should have not treated you that way, especially if the store was not busy. I will mention it to him the next time I go
Andy
Andy,
I've been following this thread, I don't think anyone is bashing Don's store. It's obvious that people have issues, especially with the phone/pricing things, but at the end of the day, it's Don's store, and his decision what to do with it.
Even those that say they don't particularly like the store still say that pricing is good.
I know the store has a huge following, he's doing things right in a lot of peoples' eyes, or he wouldn't be there anymore.
I've been following this thread, I don't think anyone is bashing Don's store. It's obvious that people have issues, especially with the phone/pricing things, but at the end of the day, it's Don's store, and his decision what to do with it.
Even those that say they don't particularly like the store still say that pricing is good.
I know the store has a huge following, he's doing things right in a lot of peoples' eyes, or he wouldn't be there anymore.
I was there today and they had the biggest cowfish I've ever seen. He must have been 8 plus inches. I usually only see the baby 1-2 inch sizes. I heard that they wanted $125 for the cowfish. They also had a 10-11 inch stars & stripes puffer and that was the small one. They had a 15 inch stars and stripes which they sold. I picked up this cool looking Nubibranch. $9. The pony tail clerk helped me. He was very friendly and was prepared to answer all of my questions.
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Did he happen to tell you what exact species it is and exactly what it eats? Nudibranchs typically only eat a specific food item, and it's usually something that we can't provide. Hence the average nudibranch will starve to death in a few weeks or so
<a href=showthread.php?s=&postid=11015125#post11015125 target=_blank>Originally posted</a> by billsreef
Did he happen to tell you what exact species it is and exactly what it eats? Nudibranchs typically only eat a specific food item, and it's usually something that we can't provide. Hence the average nudibranch will starve to death in a few weeks or so
He said that it eats detritus. He said that they are a relatively hardy species. I was worried about diet and how established a system they need to be in. I just fogot to ask him what species he is.
DEXTER SOLIS
New member
Pony tail guy = Tony, very nice dude in my book.
I just came from there today after reading this post. I asked Tony about the issues we are discussing since its obvious he reads this thread too. T
They dont answer the phone because they have onsite customers, plus its not a phone but a fax line (as per Tony), not an excuse not to pick up the phone though. for the time I was there they had a steady flow of clients, one thing I noticed was no dead fish in the tanks & clean atmosphere. another thing I was surprised to find out was there was no bathroom for my kids, it was an hour drive!
Aqua Hut I will have to rank as up there as far as our Hobby goes. Tony caught my selection without any nets, showing zero stress for the specimens. watching it was a treat in itself. staff was very helpfull & knowledgable, was not eager to make jus a SALE. and we all agree on the pricing.
I wish this place was closer & I wish they had a way to tell us whats in stock like a website or email list
I just came from there today after reading this post. I asked Tony about the issues we are discussing since its obvious he reads this thread too. T
They dont answer the phone because they have onsite customers, plus its not a phone but a fax line (as per Tony), not an excuse not to pick up the phone though. for the time I was there they had a steady flow of clients, one thing I noticed was no dead fish in the tanks & clean atmosphere. another thing I was surprised to find out was there was no bathroom for my kids, it was an hour drive!
Aqua Hut I will have to rank as up there as far as our Hobby goes. Tony caught my selection without any nets, showing zero stress for the specimens. watching it was a treat in itself. staff was very helpfull & knowledgable, was not eager to make jus a SALE. and we all agree on the pricing.
I wish this place was closer & I wish they had a way to tell us whats in stock like a website or email list
