Aqua Hut

<a href=showthread.php?s=&postid=11001950#post11001950 target=_blank>Originally posted</a> by Zoa
please forgive the hijack--when did Jonathon buy out Steve? Have there been any changes better or worse? I haven't been to CC in quite a while.

As I heard in previous posts; If Jonathan is a young man, then yes, he did buy him out. I've heard that he has a bunch of young people working for him. I don't shop there (high prices) so I really don't know if it's better.
 
larry, didnt even think twice that word i used was a profanity. Honestly, i didnt even know the censers were that strict on that word.. weird. anyway i will watch my words

ps, i wasnt tryin to be creative with the spelling, im really that bad at it.

:)

-Tony
 
guys,

like long island andy and a bunch of us here i have been going to aqua hut since i had my fresh water tanks about ten years now.

don is the owner and very helpful. as far as bill goes he is a stand up guy. but like everyone he may of been having a bad day just like anyone else does.

they move stock fast in there, if they wasted time answering questions on the phone all day then those in the store would never get helped.

also they would be wasting all there time changing prices on tanks if they labeled them. i always have a previous knowledge before i go there of the going rates online for the fish and corals i am looking for.
if you ask bill for any special orders or something of that nature that you are looking for he will put you on an email or even take your number to let you know when it comes in.

i have also found the more you buy the more of a hook up they will do for you.

the guy with the pony tail is tony and he came over from country critters. from what he says he like it at aquahut alot better.
 
Aquahuts prices are so low who really cares if there labeled, compared to the rest of the lfs stores on long island, I love it when the tell me how cheap something is there. usually 30 - 50% less.
 
One other aspect that Aquahut offers that no one does is their hours. Don is open 9am to 9pm almost everyday and even holidays. I was in there this week at 9:10am to buy a test kit. In comparision I believe Long Island Fish & Reef opens at noon and closes at 8pm.
 
My boss buys a ton of stuff from Don. He's got a set up to die for, and everything, I mean everything came from Aquahut. He raves about the service and prices he gets there.
I've been hearing about this store since I got in the hobby, and pretty much daily for the last two years from my boss. With all the good things I've heard, threads like this have kept me from setting foot in the store. Something about a store that refuses to pick up their phone just rubs me the wrong way.
I may be missing out on something big, but I just can't seem to force myself to go in there, and I work in Ronkonkoma. It's not like it's a long ride out of my way.
 
Fish N Reef is right around the corner from me..literally. Yet I still go to Aqua Hut for most of my things due to the prices.
 
I went to Aqua Hut yesterday, and got my new firefish, they had a whole new shipment of fish in, and my firefish, as well as sexy shrimp were both priced cheaper than anywhere i've seen online, as well as clownfish. Their prices are great.
 
<a href=showthread.php?s=&postid=11013740#post11013740 target=_blank>Originally posted</a> by imlocke
my firefish, as well as sexy shrimp were both priced cheaper than anywhere i've seen online, as well as clownfish. Their prices are great.


I've heard many times over that Don has the best prices, I don't think anyone's arguing that. I just don't see how he could possibly operate a retail storefront with better than Internet prices. Where are you shopping on line, Country Critters.com?
 
Haha no, liveaquaria.com and petsolutions.com both have higher prices than Aquahut, the sexy shrimp they got in yesterday were $7.99, I've never seen any sexy shrimp for under $10...
 
Larry i'm with ya with the phone deal. To me any business that won't answer the phone to help customers, well there is nothing left to say.
 
Guys
It has been difficult for me not to jump in on this thread
I have known Don since 1981. He is a friend and my LFS since 1981. He runs his business his way and obviously some people going there because he has been in business over 30 years. He is not going to change and start answering his phone, or writing prices on the tanks. He moves too much livestock to bother.
I have no dog in this fight but I really think it is wrong to bad month a store (any store) in our forum. It is really poor in my opinion to screw with someone's livelyhood, by bashing them
If all of the stores policies bother you just don't go back

James, I know Bill and he should have not treated you that way, especially if the store was not busy. I will mention it to him the next time I go

Andy
 
Andy,
I've been following this thread, I don't think anyone is bashing Don's store. It's obvious that people have issues, especially with the phone/pricing things, but at the end of the day, it's Don's store, and his decision what to do with it.
Even those that say they don't particularly like the store still say that pricing is good.
I know the store has a huge following, he's doing things right in a lot of peoples' eyes, or he wouldn't be there anymore.
 
Ive been to there once. I liked it and asking prices didnt bother me. The ONLY reason i havent been back is its not exactly around the corner from me. There employees were very helpful.
 
I was there today and they had the biggest cowfish I've ever seen. He must have been 8 plus inches. I usually only see the baby 1-2 inch sizes. I heard that they wanted $125 for the cowfish. They also had a 10-11 inch stars & stripes puffer and that was the small one. They had a 15 inch stars and stripes which they sold. I picked up this cool looking Nubibranch. $9. The pony tail clerk helped me. He was very friendly and was prepared to answer all of my questions.
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<a href=showthread.php?s=&postid=11015020#post11015020 target=_blank>Originally posted</a> by Hogs
I picked up this cool looking Nubibranch. $9. The pony tail clerk helped me.[/IMG]

Did he happen to tell you what exact species it is and exactly what it eats? Nudibranchs typically only eat a specific food item, and it's usually something that we can't provide. Hence the average nudibranch will starve to death in a few weeks or so :(
 
<a href=showthread.php?s=&postid=11015125#post11015125 target=_blank>Originally posted</a> by billsreef
Did he happen to tell you what exact species it is and exactly what it eats? Nudibranchs typically only eat a specific food item, and it's usually something that we can't provide. Hence the average nudibranch will starve to death in a few weeks or so :(

He said that it eats detritus. He said that they are a relatively hardy species. I was worried about diet and how established a system they need to be in. I just fogot to ask him what species he is.
 
Pony tail guy = Tony, very nice dude in my book.

I just came from there today after reading this post. I asked Tony about the issues we are discussing since its obvious he reads this thread too. T

They dont answer the phone because they have onsite customers, plus its not a phone but a fax line (as per Tony), not an excuse not to pick up the phone though. for the time I was there they had a steady flow of clients, one thing I noticed was no dead fish in the tanks & clean atmosphere. another thing I was surprised to find out was there was no bathroom for my kids, it was an hour drive!

Aqua Hut I will have to rank as up there as far as our Hobby goes. Tony caught my selection without any nets, showing zero stress for the specimens. watching it was a treat in itself. staff was very helpfull & knowledgable, was not eager to make jus a SALE. and we all agree on the pricing.

I wish this place was closer & I wish they had a way to tell us whats in stock like a website or email list
 
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