AquaNotes 3.10 install fails with Path/File access error

[pclausen]

Machine is running XP Pro and the run command that I use is:

z:\setup\setup.exe

z: is a mapped network CD ROM since the local machine doesn't have a CD ROM drive.

Also, I'm remote desktopping into the target machine from the machine on which I'm sharing a CD ROM drive.

Everything appears to install fine until I get to like 99% done, and then I get the error.:

Unexpected Error Path/File access error

Regardless of what I press next, I get the message that AquaNotes installed sucessfully.

However, when I launch the program, I get a runtime error 429 (Active X component can't create object) within a minute or so, and the program exits.

I don't really want to go through the trouble of pulling the server from the rack and temporarily install a CD ROM drive locally. Is there any other way to get around this error?

(btw, other programs install just fine using the above method)

 

[North Bay 101]

When I have received that error, I just reinstall overtop of the installed version. On the next pass it has gone through and I haven't received any error messages.

 

[pclausen]

Thanks NB, I'll give that a shot. I uninstalled and tried re-installing and ended up getting the same error.

 

[clp]

We support AquaNotes through email support@neptunesys.com or the phone (408) 578-3022. Please include in your email, the 12 digit authorization code for your copy of AquaNotes, windows version, and the version of AquaNotes.

Curt

 

[pclausen]

Thanks Curt. Just submitted an email (with the 12 digit code).

I didn't "find" this software on the net somewhere in case that is a concern. I picked it up from Marine Depot.

 

[clp]

I didn't mean to imply that you have a bootleg copy of the software. I received your email and you do indeed have a legit copy of AquaNotes.
Unfortunately, I estimate about half of the copies of AquaNotes being used are from piracy. If these people choose to steal the software, then I will not waste my time supporting them.

Curt

 

[pclausen]

I hear you Curt. Sounds like software piracy is rampant even in the reef hobby. :sad1:

 

[Joboo]

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