Megalodon said:
Sorry, what would you have me do differently? Think about this from my perspective. I understand there are many people who are complacently loyal to IO, but I'm not going to keep my mouth shut. I am exercising all fairness when doing so too.
As said before, if I mix up salt and it looks weird in any way ... I test it before adding. IMO, anything that seems weird [whether supplement, food, salt, etc] that looks `wrong' in some fashion I will check out to the best of my ability before adding - and if I decide to add do it in a VERY small quantity.
Food spoils, supplements and salt go bad. I don't mean to sound combative, but I've always heard that one should mix up a salt for a few days before in a tank and aerate. If after two days, the new saltwater is cloudy, I think at least now we should all have alarm bells going off in our head. Maybe even before hearing this.
I'm may be being `complacently loyal to IO' ... but then again I'm not raising urchin larvae in my tanks and that I trust my practices as I've learned them [always mix salt for a few days prior to adding, only do 10% water changes, if anything looks weird test it or toss it]. I, and most everyone here, spent a heck of a lot of money on our rock/livestock, never mind equipment. A $40 bucket is nothing compared to my livestock or my yearly calcium/alkalinity bill [or power bill monthly, for that matter].
Anyway, I'm just going to read from now on. Thanks for sharing your experiences, one more lesson in `if it looks weird, don't treat it as normal'. Good luck with getting your complaints resolved, I hope that Aq.Sys. comes thru for you.
And as for `new' vs. `old' style buckets, I got 2 old-style buckets in August from the Petsmart freeship deal - both are working/testing fine [well, standard low on Calcium IO mix ... but easy to fix].