<a href=showthread.php?s=&postid=12816898#post12816898 target=_blank>Originally posted</a> by Timothy6643
Hello Mark,
This is the person who sold you the fish. I didn't even know you were unhappy and have doubt about my product. I couldn't find your number at the store and couldn't get a hold with sean..but I found you here by a third party telling me this online web page.
As you know, I stand behind all my products 100%. Just like the UV ozone you bought, I am willing to rip parts out of the new box to make you a happy man.
Like what I said, if you are not happy or don't think it's the right item, just bring it back anytime. Don't worry about old cranky Nelson. I will give you extra 10% on the refund for your trouble.
All other black tangs were sold, this is the only option that I can offer.
I checked the invoice and called the supplier to verified the items.
They are what they are and you even knew how much we paid for them.
You know I don't do fish and coral orders...heh.
Not to offend anyone but seems like only non-pro opinions are provided here.
Please call me anytime and bring it to my attention ASAP next time if you have any quesions/problems..etc.
Every customer is a happy camper that walk out of our door. Thats my personal goal.
Regards,
Tim@LFS