Could I have the pic from the coral I ordered from the divers den?

[reef3r]

Hi, my order number is A2644076-1. I ordered a torch coral from the divers den but forgot to save the picture. Could I get a copy of it? The coral arrived today and I noticed there is a part that was broken off. I didn't notice it on the pic when I ordered but I didn't see anything broken off in the bag. I've never had a torch coral before, so I'm concerned. Here is a pic.

 

[dfs/la2]

LiveAquaria

LiveAquaria

reef3r,

Thank you for your order and post. Per your request, we sent a PM in regards to your order. Please let us know if you need further assistance.

Pat S.
LiveAquaria
Drs. Foster and Smith

 

[reef3r]

My coral isn't doing very well..

I started a thread here:
http://reefcentral.com/forums/showthread.php?s=&threadid=1514059

 

[reef3r]

Updated pic, taken about twenty minutes ago.

 

[dfs/la2]

Reef3r,

Thank you for your post. We apologize for the condition of this coral and have placed a credit to your customer file of $59.99 for the cost of this coral. You can use this credit on any live or dry goods order or we can place the credit back to your credit card if you would prefer. We would also like you to contact us, by phone at 1-800-344-3699, email at customerservice@liveaquaria.com or by pm so that we can further discuss this coral.

Sandy C.
Live Aquaria
Drs. Foster and Smith

 

[A.T.T.R]

your tanks dosnt look like its ready for corals
you have a ton of algae all over
you have a highlight coral at the bottom of a mid light tank
the white cloudy stuff shows up alot on import but is easily delt with by having decent flow and good water quality

do you use tapwater for top off?
tell abit about the tank and you may be able to save it

give all teh stats. ca levels ph alk and phosphates. being the major ones

but if i was LA i would definitly not take the hit on this one

move the coral up and into a higher light area and give it better flow. but it may be to late

 

[reef3r]

PM sent.

 

[reef3r]

<a href=showthread.php?s=&postid=13779194#post13779194 target=_blank>Originally posted</a> by A.T.T.R
your tanks dosnt look like its ready for corals
you have a ton of algae all over
you have a highlight coral at the bottom of a mid light tank
the white cloudy stuff shows up alot on import but is easily delt with by having decent flow and good water quality

do you use tapwater for top off?
tell abit about the tank and you may be able to save it

give all teh stats. ca levels ph alk and phosphates. being the major ones

but if i was LA i would definitly not take the hit on this one

move the coral up and into a higher light area and give it better flow. but it may be to late

I don't know why you think I have a ton of algae all over from a few pics showing one rock.
Here is a full tank shot, taken a few minutes ago.

You can see red algae throughout most of the tank, but it's not particularly invasive, or hard to remove. Infact, it's really easy to get off. It looks nice, in my opinion, and I can't see how it's hurting anything... it's not like my tank is covered in cyano or anything.

I have a seio and a hydor koralia two.
I don't use tapwater... I use milli Q water from my mom's lab.. TDS of zero.

The coral isn't on the bottom.. it's in the middle.
ammonia/nitrite are zero
sg is 1.026
nitrates are 10-15ppm
ca/alk/mag I haven't tested in a while.. having only a ricordia (which is doing great) it seemed like a waste.
Phosphates are, admittedly, slightly high but its some pretty big news to me if you're gonna say that's whats killing my coral.

 

[A.T.T.R]

where is the coral in that shot
sorry from the picture it looked likeyour tank was covered
and heres the thing
if your able to pull the stuff off and it grows back that means you have alot of excess po4
what were your levels?
somthings stressing the coral
get it in a lil better flow

 

[reef3r]

Well. The coral didn't make it. Liveaquaria, do you want a pic before I remove it?


In the picture the coral was in the middle, right above the blenny. You can't see it very well because the photo came out too bright.

I never tested phosphate because I couldn't find the test kit.. I'll buy a new one soon.

 

[dfs/la2]

reef3r,

Thank you for your post. We apologize to hear about your loss. A picture will not be necessary, as we issued you a credit on 11/19 for $59.99. Again we apologize for any inconvenience this may have caused you.

Pat S.
LiveAquaria
Drs. Foster and Smith