From working at a local pet store for over 14 years of my life I can tell you without a doubt that most of the people who bought fish/corals from us didn't have a clue what they were doing. The majority would come in and buy stuff on a whim just because it "looked cool"...and if you would try to explain the care needed to take care of said livestock...then the people would look at you like you were stupid and ignore the advice given them thinking they already knew what it would take to take care of the fish/coral.
My absolute favorite saltwater story is when a lady came in and bought some yellow tail blue damsels because she liked the pretty colors. I specifically asked her if she had a saltwater aquarium and she immediately said, "yes". So she ended up buying 4 of them...took them home and came back an hour later with all four fish dead. We tested her water and it ended up that she didn't have a saltwater tank at all. Then she tried to say that I didn't tell her they were saltwater fish and she wanted her money refunded. Well, that didn't happen and from that day forth we had a no guarantee policy on our saltwater livestock all because of one person's stupidity.
Hopefully things are different these days (being that I haven't worked in a fish store in over 8 years) but back then most people were simply clueless and didn't care how to take care of the things they bought. They just wanted to spend some money and buy something "cool". Heh.
I was also taught how to keep saltwater aquariums from the days of when you cycled your tanks with damsels and clownfish...it can and has been done, but I would never stick any livestock in a tank during the middle of a tank cycling...that's not a smart idea.