I just noticed the email I got yesterday to call some non-800 number was not from digital Aquatics but had a domain in the email from @dynoninstruments.com
So, I'm not sure if this is legit? Can anyone here confirm because if not people need to look out for this potential phishing scam.
On Jun 26, 2015 1:35 PM, "Cory Lo" wrote:
Hi Jason
I am excited to let you know that your order for the Archon Controller with the Power Bar 8 (PB8) is now ready to ship! I appreciate your patience on this item but know that you will not be disappointed. If you could please call the office*(425) 527-0995*on Monday from 9AM - 5PM PST or let me know a good time to call you for the remainder of the balance, I can get this unit shipped out to you right away!*
Thanks again for your patience and continued support!*
Cory
So, here was my first attempt back in Feb. trying to get just the controller no power bars.
-----Original Message-----
From: "Jason xxxxx
Reply-To: "Jason xxxxxx
Date: Tue, 17 Feb 2015 11:34:41 -0600
To: "Digital Aquatics Support Team"
Subject: Re: (Case CS19629) Digital Aquatics: New Order Confirmed #00085
>I called and left a message to call me back for order information.
>
>On Mon, Feb 16, 2015 at 11:33 AM, Digital Aquatics Support Team <
>support@digitalaquatics.com> wrote:
>
>> Hi Jason,
>>
>> I can do that. Would you like this to ship to you now? The controller only
>> is $399.99. I can call you for payment.
>>
>> Thank you,
>>
>> --
>> Digital Aquatics Support Team
>>*support@digitalaquatics.com
>>
>>
>>
Never got a call back. Next time I tried I called and was told more were going to be in stock in a couple days with power bars.... Never got a call back or a person on the phone when I called and left a message. It went on like that a couple more times and I gave up. They can keep the $15 if they want. Wish it would go to compensation for their top beta testers and non employee forum support people.