dakotamusic
New member
Hope to get an answer here.
Sent 2 different emails yesterday and this morning to sales and johnny.
3 out of 5 Queen Conch appear DOA yesterday. Dry ship method...followed directions enclosed. 3 haven't moved and I see no activity. Oh and yes I checked the brown paper thouroghly before discarding to be sure they hadn't left shell in search of moisture. They apear to be in the shell, but totally withdrawn into the shell with no movement.
Just taking a little while to recover from shipping or are these three guys DOA??
Other 2 are moving and started right away yesterday morning.
Mailed with questions regarding this and no response.
So what do I do now?? My first Livestock order from Premium Aquatics! The hermits I also recieved are doing great. Purchased many dry goods in the past and everything was always fine. I'm a bit concerned with no response back, considering all the positive feedback on this site. Any help is appreciated.
William
Sent 2 different emails yesterday and this morning to sales and johnny.
3 out of 5 Queen Conch appear DOA yesterday. Dry ship method...followed directions enclosed. 3 haven't moved and I see no activity. Oh and yes I checked the brown paper thouroghly before discarding to be sure they hadn't left shell in search of moisture. They apear to be in the shell, but totally withdrawn into the shell with no movement.
Just taking a little while to recover from shipping or are these three guys DOA??
Other 2 are moving and started right away yesterday morning.
Mailed with questions regarding this and no response.
So what do I do now?? My first Livestock order from Premium Aquatics! The hermits I also recieved are doing great. Purchased many dry goods in the past and everything was always fine. I'm a bit concerned with no response back, considering all the positive feedback on this site. Any help is appreciated.
William