kinlayan
New member
Hi Chingchai , interesting that you said a 6305 is broken after only 2 months running, i have 2 6305's myself and they have been replaced 3 times so far by tunze. A friend of mine also had his stop working and also had them replaced twice.
They seem to work fine for 3-6 months and then they just end up dying it is the motor block of the unit which malfunctions. Tunze have always replaced them so their customer service is good but the quality of their pumps is not what is used to be at all since they outsourced the manufacture to China.
The problem is that Tunze was renowned for quality and reliablity but these days although their customer service is still very good the quality of the units is definitely lacking. This has happened to so many people i know that have the 6305 , i hope Tunze realizes that they need better quality control on their new stream pumps.
They seem to work fine for 3-6 months and then they just end up dying it is the motor block of the unit which malfunctions. Tunze have always replaced them so their customer service is good but the quality of their pumps is not what is used to be at all since they outsourced the manufacture to China.
The problem is that Tunze was renowned for quality and reliablity but these days although their customer service is still very good the quality of the units is definitely lacking. This has happened to so many people i know that have the 6305 , i hope Tunze realizes that they need better quality control on their new stream pumps.