GHL Doser 2 - cannot connect via LAN

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how is the backplate on your doser? on mine, the power connection is verry lose, becaus the "hole" isent big enought for the power plug to be incerted fully into the power port, only the small metal pin has the ability be incerted, and there for the power plug can easly fall out? it seems they made the hole to little on my late, and if they had increased its diameter to 1cm it would be much more stable.

StarF,

I don't happen to have a problem with a secure(solid) connection, though. I can understand what you a referring to.

Refer to your post on Aquarium Computer Forum. I posted an image of your possible problem.
 
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hello guys sorry to high jack but i have been having problems connecting..i bought the ghl doser 2. i cant connect mine thru wifi or thru the usb. i downloaded he software for windows 8.1 64 bit. thats what my laptop is.i plug the usb in it says installing device. it dissapears. nothing happens.i go to ghl control center tried doing with usb and wireless it tells me could not connect do you want to check the settings now.i go to device manager and it has a lock around the ghl doser 2,i click on it and it says The drivers for this device are not installed. (Code 28)

There are no compatible drivers for this device.


To find a driver for this device, click Update Driver.

so i click update driver search automatically for updated driver. then it says
windows have found driver but encountered error while attempting to install it..ghl virtual communications port the system cannot find the file specified... i emailed the tech support but yet not recieved a answer. if anyone can help me here that would be great thanks

Are you sure you downloaded the right software? You need the GHL Control Center. This is the file you need:
https://www.aquariumcomputer.com/en-GB/ghldownloads?fileID=203

If this is what you installed and it still doesn't work let me know
 
I had the same problem with the USB connection, when technical support in Germany Team Viewed in. He went to device manager and opened the GHL USB doser with the yellow exclamation point to reinstall the doser. Instead of having windows automatically find the driver he manually went to its location in the GHL program files.

I encourage anyone to use the technical support email posted earlier they are very helpful and knowledgeable. Once I got the doser working it is really nice.
 
Windows 8.1 sometimes blocks the loading even of its own drivers, if this happens to you please follow this info, this will be added to the manual

Go toWindows Start Menu and enter below link into the search tab, click return
C:\Program Files (x86)\GHLControlCenter_V1059 (please edit the version number depending on the software version being installed, currently V1059)

• New dialogue box will open with the GHL control center folder in it

• Open this folder

• Open the top folder that says "driver"

• At the bottom there will be an icon that says "install"

• Install this driver.
 
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