I was in your retail outlet this past weekend on Saturday and picked up a Hippo Tang. I acclimated it and it was doing great. I just came home for lunch and it is dead. It was active last night when I was watching my tank. I know you have the Arive Alive/Stay Alive policy for your shipped goods. Do you have this for your retail outlet as well? I am 2 hours from the store so I won't be able to make it back this weekend or the next due to being out of town.
Hippo Tang
- Thread starter risika67
- Start date
dfs/la2
.Registered Member
risika67,
Thank you for your post. We apologize for the loss of the Hippo Tang. Our Retail Store associates would be happy to assist you with resolving this matter. The Retail Store hours are Monday-Friday from 9am-6pm CST and Saturday from 9am-5pm CST and the phone number is 715-369-9312. Please let us know if we can be of further assistance.
Dallas R.
LiveAquaria
Drs. Foster & Smith
Thank you for your post. We apologize for the loss of the Hippo Tang. Our Retail Store associates would be happy to assist you with resolving this matter. The Retail Store hours are Monday-Friday from 9am-6pm CST and Saturday from 9am-5pm CST and the phone number is 715-369-9312. Please let us know if we can be of further assistance.
Dallas R.
LiveAquaria
Drs. Foster & Smith
